Yaskawa

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We had a motor go down on a machine and EU Automation was able to locate and have a new one shipped within 24 hours while every other supplier was 1-2 weeks at the earliest. Thomas Higgins was very responsive and easy to work with, would recommend to others and plan to use their services again in the future.

John Madgin is always very helpful with getting information and parts for our facility.

Good prices and found them (Ash in particular) very helpful

Tom was a very helpful salesman friendly and easy to speak with and very knowledgeable, I will be working with this company again, the items that i purchased he contacted about a small issue with one of the items ordered and turns out that it will not be a problem.

Item delivered promptly and as described

Used EU for provision of Soft Start - after a small delay item turned out to be of major importance and needed ASAP - Alex informed us of whereabouts and availability of express transport that could take up to 20 hours - in fact the item arrived by 8am the following day. Sterling service getting us back up and running.

Quick response, accurate data, responding even though it was a holiday

John Madgin is an excellent team member and always willing to go above and beyond for our company. He will even respond after hours, considering the UK is 6 hours ahead of us.

Patrick is one of our greatest suppliers. He always commits to giving us the best service and is very easy to work with. It's a great pleasure to work hand in hand to achieve our goals.

I'm very satisfied with Euautomation's behaviour and responsiveness, as well as their ability to anticipate their customers' needs.

THEY WERE NICE AND COURTEOUS AND THEY GOT RIGHT ON MY ORDER.

Exactly what I was looking for.

Incomplete item received. Customer service was good and order processing was quick, but the item received was only the transmitter from the light curtain and not the transmitter & receiver set. UPDATE Return and credit processed quickly.