Heidenhain

Prompt response and good communication.

素早く対応して頂き、手配から入荷迄の間隔も短かったので、装置を止める期間を最小限にする事が出来、現場も大変喜んでいます。 昨年お願いしてから、暫く依頼しておらず、間隔が空いてしまった夏に、新しく担当する事になりましたと、作田さんから電話が有った時には、”依頼する機会は無いかも”なんて言っていたのですが、前任の方よりも速やかな対応で、驚きすら感じています。

お世話になります、先日は、サーボモーターありがとうございました、またチャンス作ります、待っててください。

初めての国外の部品取引きだったため不安でしたが、日本人の担当の方が対応してくれ、やりとりもスムーズに部品の購入ができました。届いた部品も問題なく動作したので大変満足しています。

初めて購入しましたが、スムーズに購入できました。 ありがとうございました。

Quick and reliable responses, on time delivery, good packing, we appreciated high quality service.

納期が思っていたより早くて満足しています。

EU AUTOMATION has the very best prices of all my vendors. They also have a wide supply of parts and they always have stock! They quote price and availability very quickly. And, I never have to pay for shipping! They do what they say, and say what they do. I would recommend EU Automation to anyone looking for great customer service and savings! :)

Thomas Higgins was wonderful to work with! Called shortly after sending online inquiry. Sent quote, payment link, and orchestrated expedited shipping & then followed up the day the part arrived to ensure I received it. Very courteous & professional

Great service

Great customer service and quick response to my inquiries

You were the only company that seemed to have the part I needed & it arrived here within days of placing the order.

Professional advises and fast delivery.

We had a motor go down on a machine and EU Automation was able to locate and have a new one shipped within 24 hours while every other supplier was 1-2 weeks at the earliest. Thomas Higgins was very responsive and easy to work with, would recommend to others and plan to use their services again in the future.